Frequently Asked Questions
Everything you need to know about your Passionfruit shopping experience.
How do you ensure my privacy during shipping?
We prioritize your discretion. All orders are shipped in plain, unmarked packaging with a neutral return address that does not mention 'Passionfruit' or the nature of the contents.
What is your return policy for intimate apparel?
For hygiene and safety reasons, intimate items such as lingerie and bodysuits cannot be returned once the security seal is broken or tags are removed. Please refer to our detailed size guide before purchasing.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure encrypted payment gateways to ensure your financial data remains protected.
How do I find the right size for me?
Each product page features a specific size chart. We recommend measuring your bust, waist, and hips to compare against our measurements, as fit can vary between different designers.
Is my personal information kept confidential?
Absolutely. We use industry-standard SSL encryption to protect your data and we never sell your personal information to third-party marketers.